First Line Support Technical Operator


LOCATION:


Stellenbosch, with national travel required.

 

DESCRIPTION:

First Line Support Technician/Operator

 

STARTING DATE:

As soon as possible.

 

RESPONSIBILITIES:

Daily checks and reporting, 1st line support troubleshooting and remote repairs, Standby (approximately one week per month), Regular client interaction and feedback

 

SKILLS REQUIRED:

Strong communication skills (written and oral), Client centered attitude, Good emotional control and conflict resolution skills, Computer skills (spreadsheets, word processor), Linux operating system (experience beneficial but not required)

 

LANGUAGES REQUIRED:

Proficient in English. Additional languages beneficial but not required. French, Portuguese, Russian or Spanish beneficial but not required.

 

QUALIFICATIONS:

Matric. In-service training

 

PREFERRED EXPERIENCE:

Working in client support environment (service orientated). Process monitoring and troubleshooting in operations environment.

 

HEALTH:

Sufficient current health to do the job productively

 

INTERESTS:

Passionate about client service.An interest in science, technology and/or problem solving.

 

REMUNERATION:

The company offers an industry competitive salary and benefits package dependent on qualifications and experience.

 

REMARKS:

If you lack some of the preferred criteria outlined above, but think that you are up to the job, please do not hesitate to apply.


 


PLEASE COMPLETE THE FOLLOWING ONLINE APPLICATION IN FULL

Email Address :

Telephone:

Are you a South African Citizen? Yes or No

If you have answered No to the above question, please indicate :

- Whether you have a valid working permit for South Africa and date of expiry thereof

- country of citizenship

Number of years studied after school:

Number of years worked in similar position :

Number of years worked in other positions :

Physical Residential Address, city or town only :

In addition to English, how many additional languages can you :

- Speak

- Read

- Write

List all matric subjects passed :

List Physics and other Science courses or subjects completed :

Educational Institution for the above :

List any BSc or BEng degrees :

Highest Completed Education :

Educational Institution for Highest Completed Education :

Any health issues which may have an input on your ability to :

- travel to remote plants

- work during all normal working hours

- work in industrial production areas. at heights

Most Significant Working Experience (Responsibility/Role) :

Present Employer or Study Institution if applicable :

Describe any experience with :

- Data processing

- Working with computers

- Working with data in spreadsheets (ie. Excel)

- Working with deadlines

- Client interaction

- Technical fault finding

- Problem solving

- Working in a team, even non-technical

- Working independently without assistance or with limited resources

- Building things or making stuff work

- Linux command line

List interests, excluding hobbies, e.g. non-fiction reading : :

Name hobbies :

Past :

Present :

List current sports :

List current cultural activities :

What aspects interest you most about this job? :

What aspects interest you least about this job? :

Any Questions :

Where (on which website, in which newspaper, etc.) did you hear about this vacancy? :


Please
do not contact us directly regarding this vacancy - a short list of candidates will be invited to submit their detailed resume/curriculum vitae.

  

Disclaimer: Blue Cube Systems (Pty) Ltd is not obliged to make any appointment.